SERVPRO of Norfolk West Employee Photos

male office employee

Andrew Augustine

Andrew is our Director of Business Development. He comes to us from his time in Old Dominion University Athletics. He has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. He alsohas the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician.

Andrew in his free time loves spending time with his wife Kasei andtheir new daughter Natalie. Andrew’s favorite sports teams include The Pittsburgh Steelers, Penn State Football and Duke Basketball. Andrew looks forward to helping you prepare and plan for your emergency if something was to ever happen.

Female Office Staff

Anita Poole

Anita has been an Assistant Project Manager with SERVPRO of Norfolk West since March 2018.  She has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use out state-of-the-art equipment. Anita has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician (WRT) as well as the Xactimate One Certification and a Notary Public.

 Anita loves spending time with her Fiancé, two kids and three dogs. Some of her family’s favorite things are road trips to the mountains of VA/NC, exploring nature, and hiking to waterfalls. She looks forward to helping you in your time of need.

Rich Clayton

Rich Clayton is a Senior Technician at SERVPRO of Norfolk West. He has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. He also has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician, Mold Remediation and Carpet Repair Technician.

Richard Hunt

Richard Hunt is the Master Technician at SERVPRO of Norfolk West. He has several years of experience in the cleaning and restoration industry. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Lead Technician Certification, Water Damage Restoration Technician, Bio Hazard, Carpet, and Applied Microbial Remediation Technician.

Male Repair Manager

Barron "Barry" Sternberg

Barron “Barry” joined the SERVPRO team in October of 2020. Barry heads up and runs our repair department. Barron has been in the commercial contracting business for 25 years specializing commercial buildouts in Class A building Some of those include World Trade Center, Norfolk and Southern building and several Liberty Trust Class A buildings across Hampton Roads.

In his free time Barry enjoys hanging out with family and friends and enjoying a good bonfire in the backyard nightly! The past 5 years have concentrating on the residential industry finding this much more satisfying on a personal level.

Female office administration

Jen Daniels

Jen started her career in the restoration world as a mitigation tech for 3 years. After that she got into Restoration Manager/Collection Manager for 4 years. Jen joined us here at SERVPRO back in early 2021 as our Assistant Repair Project Manager. Jen handles all the day to day operations of our repair department.

In her free time Jen like to spend time with her 3 grown boys and spending time with her friends who are basically like my adopted family. Fun fact about Jen is that she has been a notary for 11 years.

Dave Sellers

Dave Sellers is a Project Manager at SERVPRO of Norfolk West. He has several years of experience in the cleaning and restoration industry. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Lead Technician Certification, Applied Structural Drying, Water Damage Restoration Technician, Bio Hazard, Applied Microbial Remediation Technician, and Carpet Cleaning.

Sharna Cohen

Sharna Cohen is a Cleaning Technician at SERVPRO of Norfolk West. She has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. She has over a decade of experience in the cleaning and restoration industry.

Brenda Billups

Brenda Billups is a Cleaning Technician at SERVPRO of Norfolk West. She has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. She also has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician.  

Greg Evans

Greg Evans is a Production Technician at SERVPRO of Norfolk West. He has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. He has over a decade of experience in the cleaning and restoration industry.