Recent Posts

Common varieties of mold case by water damages

3/3/2021 (Permalink)

There are over 300,000 types of mold that grow indoors and outdoors, some significantly more dangerous than others. According to the CDC, here are some of the more common types of mold you could come across:

  • Stachybotrys Chartarum is one of the most dangerous forms of mold, also known as “toxic mold” or “black mold.” The mycotoxins found in Stachybotrys Chartarum. It is found in damp areas like ducts and air conditioning pipes.
  • Alternaria is usually found outside. Alternaria is an allergen and therefore prevalent in the spring and summer months. Alternaria enters your home through open doors & windows and grows on moist surfaces. It can be found in cardboard and canvas and electric cables. 
  • Penicillium is commonly found in insulation, carpeting, and furniture that have experienced water damage. It can also be found on foods, especially produce. Penicillium often looks fuzzy and has a grayish color, and spreads quickly inside your home.
  • Chaetomium is found in drywall, carpets, wallpaper & baseboards after a water damage. 

 If you suspect you have mold, or have any questions concerning our mold remediation process, call SERVPRO of Norfolk West  at 757-625-1245.  We are always happy to help walk you through the proper steps to take to get it treated and help to make your mold damage feel “Like it never even happened.”

Common Causes of Commercial Water Damage

3/3/2021 (Permalink)

Having a water damage at your facility can be stressful. At SERVPRO of Norfolk West, we are available 24 hours a day, and make it our goal to get your business back up and running as quickly as possible. Some of the most common causes of water damage include:

  • Busted/Leaking Pipes
  • Faulty HVAC Systems
  • Plumbing Issues
  • Leaky Roofs
  • Faulty Appliances (Dishwashers, Washing Machines, Refrigerators, Hot Water Heaters)

Many times, a water damage seems to come out of nowhere, but there are usually signs before they occur. Even if you don’t see anything, you may hear water in the walls, or smell mold that has started to develop. Sometimes a puddle will form near the leak, or you will see discoloration in the walls/flooring. A water damage can also cause drywall to crack or peel. If you notice an increase in your utility bill, that could be an indication of damage as well.

If you suspect a water damage has occurred at your business, call SERVPRO of Norfolk West at 757-625-1245. We are available 24/7 and understand the urgency of the situation and will take care of it right away to prevent further damage to your facility down the road.

At SERVPRO of Norfolk West we are always happy to help make your commercial water damage feel “Like it never even happened.”

Why Choose SERVPRO as your Restoration Company? - Our “Restore not Replace,” Guarantee

3/3/2021 (Permalink)

When you experience fire, water, or mold damage, restoring your property is SERVPRO of Norfolk West's top priority. Our customers appreciate our immediate response time and know we will do everything we can to limit the damage to their property. Our policy is to restore whenever possible and replace only when necessary. This helps you to save money and preserve any keepsakes that are irreplaceable when a damage occurs.

SERVPRO of Norfolk West will pre-test your belongings to help determine what can be salvaged to their preloss condition. Just like our insurance agents and adjusters, we know that restoring property is less expensive than replacing property, and we strive to meet that criteria on every claim.

If your home or business has been affected from a fire, water or mold damage, call SERVPRO of Norfolk West 757-625-1245. We promise we will make every effort to restore (not replace) your valuable property, getting everything back to its preloss condition and making the damage feel “Like it never even happened.”

Commercial Mold

2/12/2021 (Permalink)

Having mold at your commercial property can cause business interruption and present a serious health risk for anyone exposed. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. When water intrudes into your property, mold growth can start in as little as 48 hours. If you suspect your property has a mold problem, call SERVPRO of Norfolk West. We will respond quickly to remediate it to its preloss condition.

Mold is present almost everywhere, both indoors and outdoors. Mold spores are microscopic, float in the air, and may enter your home through windows, doors, or AC/heating systems. Mold produces a strong, musty odor, and that odor can lead you to possible problem areas. Prior to mold remediation services, all sources of water or moisture must be addressed. Otherwise, the mold may return.

If you suspect you have mold at your commercial property, call SERVPRO of Norfolk West at 757-625-1245. We are always happy to help and provide you with an estimate for remediation.

Commercial Cleaning Services

2/11/2021 (Permalink)

If you need cleaning for your commercial office or require industrial cleaning services, SERVPRO of Norfolk West  can help. We understand that you do not have the time to worry about the common wear and tear that gradually soils your facility. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call us at 757-625-1245. We are happy to provide you with a free cleaning estimate. Whether you need odor removal or deep cleaning for your flooring or carpets, you can always rely on our professionals to make your workplace look its very best.

SERVPRO of Portsmouth will get the job done right and get it done quickly. We offer award winning training, over 100 exclusive cleaning products along with over 40 years’ experience in the industry. Our specialty cleaning services include but are not limited to- COVID-19, air ducts, HVAC, biohazards, sewage, trauma and crime scene, carpet, upholstery, drapes and blinds, ceilings, walls, hard floors, and vandalism.

If you would like a free deep cleaning estimate for your facility, call SERVPRO of Norfolk West today at 757-625-1245.

Why Choose SERVPRO of Norfolk West for Commercial Coronavirus Cleaning

2/2/2021 (Permalink)

Today more than ever, business owners are responsible for providing a safe and healthy workplace for their employees. We are the only SERVPRO in Hampton Roads that is on the state contract for Coronavirus Cleaning. The continuing fight against COVID-19 calls for enhanced cleanliness programs. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.

If you have regular traffic in and out of your business, there will be a greater risk of spreading germs and pathogens. Some tips to help stop the spread in your workplace include disinfecting high-touch surfaces (desks, keyboards, light switches, doorknobs, and telephones). Do not shake hands and use videoconferencing for meetings. Work from home if you can.

For deep, proactive pathogen cleaning that stands up to OSHA guidelines and regulations, call SERVPRO of Norfolk and Portsmouth. There has never been a more important time than now for your business to enhance their cleaning procedures with Certified: SERVPRO Cleaned.

Whether you are back in business or still planning your reopening, SERVPRO of Norfolk and Portsmouth is here to help. With over 50 years of experience in cleanup and restoration, plus an extensive lineup of proprietary, EPA-approved cleaning solutions and chemicals, SERVPRO has what it takes to reassure your employees and protect your business with Certified: SERVPRO Cleaned. To get a free quote on your specialized viral pathogen cleaning program, call SERVPRO of Norfolk West at 757-625-1245.

Why Use SERVPRO of Norfolk West for Storm Damage- Our Disaster Recovery Storm Teams

2/2/2021 (Permalink)

Here in Hampton Roads, we frequently undergo storm damage due to flooding, lightning, tornadoes, hurricanes, hailing and high winds. It is crucial to remediate storm damage as quickly as possible to prevent further issues like mold, mildew, bacteria, and structural damage. Sometimes storms hit us so quickly and hard that our competition becomes overwhelmed and cannot handle the aftermath. That is when we call in our SERVPRO Disaster Recovery Storm Teams for help.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. We have a network of strategically placed storm teams on standby in case of a disaster. SERVPRO of Norfolk West is available 24 hours a day and 365 days a year and we are always prepared should a disaster strike.

If you experience storm damage at your residence or business call SERVPRO of Norfolk West at (757) 625-1245. We offer free estimates and are always happy to help make your storm damage feel “Like it never even happened.”

How to Recognize Water Damage in your Home

2/2/2021 (Permalink)

There are ways you can detect if you have had a water damage at your home. First, check the floors. If you have carpet, you will notice damp and soft spots, or a musty/moldy smell. With wood and tile floors you will see cracking and buckling. One of the most obvious signs of a water damage in your home are stains or cracks on the ceilings and walls. You may also see water stains around the sinks, toilets and bathtubs. These stains indicate a possible leaky pipe inside your walls.

If you notice any rust, mold or corrosion around any pipes, that is a good indication you have a water damage. If you see or smell mold, you have a water damage inside your home. Check your roof for missing shingles and broken flashing, which are also common signs of water damage. It is important to have a professional come out immediately if you have a water damage to avoid further costs and complications.

If you suspect a water damage in your home, call SERVPRO of Norfolk West at 757-625-1245. We will come out and give you a free inspection then provide you with an estimate of services needed. We understand how stressful a water damage can be in your home and will do our best to make you feel “Like it never even happened.”

Commercial Water Damage

2/1/2021 (Permalink)

Having a commercial property can be very stressful, even more so if something major goes wrong. That’s why preparation and routine maintenance are so important.
Proper maintenance can prevent damages to your property. Many water damages come from preventable sources such as a hot water heater or air conditioning condensation line.

Hot water heaters are recommended to be replaced every 8-12 years. Replacement will vary with the severity of your local weather, the design of the unit, quality of original installation, and the maintenance the unit has received. With an air conditioning condensation line we recommend cleaning it one a year to ensure line stay blockage free.

There are plenty of websites to explain how to do these things yourself. However, we would recommend that if your not a professional, you should hire one to perform such maintenance. Such simple and easy checks can go a long way in preventing any potential issues. Keeping your business up and running smoothly.

WHY SERVPRO of Norfolk West

2/1/2021 (Permalink)

In commercial properties, it is important to keep businesses and/tenants are happy. That means that everything on the property is running smoothly. However, we know accidents happen. When things happen like a water leak or fire, getting things cleaned up and restored in a timely manner is essential. 

 SERVPRO of Norfolk technicians are available whenever you need us. We have twenty-four-hour emergency service and rapid response teams to get to your commercial property fast and perform the repairs that you need. We'll perform a full inspection and assessment and go over everything with you that is required to return your commercial property to its pre-damage condition. 

 We can handle moving all of your furniture and valuables to a safe location on-site or even off-site while repairs are performed to the rest of the property. At SERVPRO of Norfolk we take great care to restore as many of your items as possible and treat your valuables as though they were our own, working hard to make this incident as inconvenient as possible.

 Document Restoration 

In the aftermath of disaster, some of your most valued contents—documents, photographs, and books—could be lost forever. As a leader in the restoration industry, SERVPRO knows that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.

Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

 SERVPRO of Norfolk is here to help, from water removal to full restoration of your property, leave your commercial water damage restoration needs to our expertly trained staff. We'll have your property back to working order and ready for your next tenant as soon as possible with as little impact on your normal daily operations as we can.