About SERVPRO of Norfolk West


James Toups

Owners of SERVPRO of Norfolk West

SERVPRO® of Norfolk West understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, home and business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our highly trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area.

Independently owned and operated by Jim Toups. SERVPRO® of Norfolk West has earned an excellent reputation with homeowners, insurance companies, business owners, facility managers, local government agencies and commercial property management teams. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Norfolk West. We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.

SERVPRO® of Norfolk West specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO® of Norfolk West can also mitigate mold and mildew from your home or business as well as bio hazard clean up. Even if you don’t have a major claim, you can still call us for carpet and duct cleaning. Our staff is highly trained in property damage restoration. From training at SERVPRO’s regional training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of Portsmouth. If you would like to schedule service for your home or business, please call today! We are available 24/7 so do not hesitate to call any time, day or night. We are committed to getting your home or business back to normal as soon as possible.

SERVPRO® of Norfolk West is a local business that cares and loves the community. We actively engage in local organizations like the HER Shelter, Children's Hospital of The King's Daughters, Roc Solid Foundation just to name a few. SERVPRO® of Norfolk West loves being active in our community and working with our community to make it a stringer and more vibrant place to be. 

We are thankful for our ties in the community and our focus on core values like leadership, teamwork, honesty and integrity and we hope that in your time of need you will trust us here at SERVPRO® of Norfolk West to make it "Like it never even happened".

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CMT - Commercial Carpet Maintenance Technician
  • CRT - Color Repair Technician
  • ECTP - Employee Certification Training Program
  • FCT - Floor Care (Hard Surfaces) Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • LCT - Leather Cleaning Technician
  • MSI - Marble and Stone Inspector
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • SCI/SPI/SEN - Carpet Inspector
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • SSI - Substrate Subfloor Introduction
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • American Fire Sprinkler Association
  • Associated General Contractors of America
  • Better Business Bureau
  • Hampton Roads Association for Commercial Real Estate
  • Hampton Roads Claims Association
  • Honorable Order of the Blue Goose International
  • National Association of Insurance and Financial Advisors