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Fire & Water - Cleanup & Restoration

Tropical Storm Damage Restoration:

9/2/2021 (Permalink)

What should you Do After the Storm: 

Storm Season has arrived and sometimes we much more than just a bit of rain. Our weather can include a wide range of weather activity, such as severe storms with powerful winds that can cause serious damage &/Or heavy rainfall that can lead to flooding.

Severe Tropical Storm weather can thus result in costly storm damage repair. So, when the Tropical storm is over, it’s important to know what to do, as well as what NOT to do. If you’ve experienced any storm damage of any size, here are a few tips we would like to share.


  • Contact your Homeowners or Renters insurance immediately. Take photos of all damages that occurred.
  • Be sure you know what your insurance policy covers.
  • However, some homeowner’s policies may have windstorm and hail exclusions. That means your policy will not cover damage caused by those perils. To learn about any exclusions in your coverage, read your policy or talk with your agent.
  • Depending on your area, flooding from natural disasters is generally not covered. For that, you will need to contact your insurance for separate flood insurance.

Home Preparation

Ensure your safety when checking for house damage. Watch out for standing water, fallen power lines that may be electrically charged and animals.


  • Check your roof for any missing shingles, but don’t risk your life or injuries by going onto your roof, even if only a few shingles are lost.
  • Call a professional contractor. They have the skills, tools, and equipment to do the job safely and correctly.
  • Have them do a temporary fix or tarp the roof to stop rain coming in until a permanent solution can be arranged.


  • Check pipes inside and outside your home.
  • Close the water valves to toilets and sinks. If necessary, shut off all water to your home.
  • If sewage is backing up in the shower or under the toilet, your main sewer line might be clogged or broken. So, don’t make the problem worse by using other sinks or toilets. Call a professional for assistance.


  • Use extreme caution, this could be very dangerous. If you, as a homeowner or renter are uncertain, best thing to do is to call a professional.
  • Appliances exposed to water should be disconnected from their power source and serviced before being used.
  • Check for frayed wires and watch for sparks.
  • If you have structural damage or see exposed wires, call an electrician. Keep the power off as there’s the possibility of electrocution if you turn the power on yourself. 
  • Exterior breaker boxes are typically rain-tight but may not withstand a major storm. If you suspect water has infiltrated the box, call an electrician before turning on the power.
  • Avoid metal fences. They may carry a charge from fallen or dangling utility wires.
  • If a limb or tree has fallen on a power line near your house, turn off the power and call the utility company. Do not attempt to cut or clear fallen trees that are around power lines yourself!


  • For flooding problems, the best plan is to call SERVPRO of Norfolk/Portsmouth a professional restoration company. They have the necessary tools, qualified and knowledgeable technicians to deal with flooding damage.
  • If you decide to do-it-yourself, take precautions and wear boots, gloves, eye protection, and a respirator.
  • Minimize the damage by removing standing water.
    • Use a pump or squeegee the standing water.
    • Use a wet-dry vacuum only if it’s a true wet.
    • Remove everything absorbent that has been contaminated by floodwater (carpeting, carpet padding, furniture, drapes, etc.).
    • Use air movers and dehumidifiers to dry out the area.
    • Check for hidden moisture behind drywall and take out damaged portions to avoid mold.
    • Remember, to take photos &/or videos for inventory of anything you must throw out. 


  • Be sure your vehicle tank is full of gas
  • Automobiles can easily be damaged by floodwaters, tree limbs, or falling debris.
  • If an automobile is damaged, always notify your insurance agent.
  • Cover broken windows if the car appears salvageable.
  • List valuables in your car that have been lost or damaged.

Be Aware of Scammers

Unfortunately, storms and natural disasters bring out those who take advantage of the situation. But by following a few practical guidelines, you can help protect yourself from an additional loss:

  • Try to work with local or known contractors.
  • Do not pay with cash, always pay with a check or credit card for documentation or cancellation. Don’t pay for work until it’s finished, and you are satisfied.
  • Obtain written estimates for all proposed work that include proposed scopes and prices.
  • Also, beware of charity scams that might use a storm to make their pleas for donations more plausible. Only give to organizations you know and recognize. 

For professional Storm repair services, contact SERVPRO Norfolk West

For any circumstances — damage from storms or floods, water damage, fire, or mold, call SERVPRO Norfolk West.. Our mitigation and repairs experts are standing by to provide storm damage restoration to return your property to a preloss condition. They are well-trained and use the latest state-of-the-art science. We can help you determine the full extent of the damage and perform services following industry standards and best practices. SERVPRO is a trusted, independent & locally owned company that serves in the Tidewater area.

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