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Commercial Desiccant Ready for your large loss

9/18/2017 (Permalink)

Commercial Commercial Desiccant Ready for your large loss Commercial Desiccant ready for your large loss

If you have a large commercial water loss and you need it remedied as quickly as possible, call SERVPRO of Norfolk at 757-625-1245. We have recently acquired a state of the art, 5000 CFM Desiccant, accompanied by a 150kw generator. Our desiccant is designed to dry large commercial buildings in a fraction of the time of a conventional fan or air mover. This helps you and your business get back on track as soon as possible, making the damage feel “Like it never even happened.”

Currently, our desiccant is stationed in Louisiana, where we are helping the flood victims get their buildings dried out and ready to open for business again. We understand how devastating disasters can be, and how important it is to help people get back to normalcy as quickly as possible. Our Desiccant will remain in Louisiana for as long as it takes to ensure the safety and peace of minds of the victims of this terrible tragedy. As soon as we finish our work in Louisiana, the desiccant will be back in Hampton Roads ready for any size commercial loss.

Mold Overview

9/18/2017 (Permalink)

Mold Remediation Mold Overview Mold Overview

Mold can grow anywhere that there is moisture and normally you can see or smell if you have a mold problem. It always needs three things to grow; water or moisture, a food source, and time. Mold usually appears to be fuzzy, with discolored patches that can be slimy, accompanied by a musty odor. If the mold is not visible, it is commonly found behind or underneath carpets, walls, wallpaper and cabinets. Sources that can lead to mold are flooding, roof leaks, indoor plumbing leaks, humidifiers, damp basements and crawlspaces, steam from your bathroom or kitchen, and outdoor drainage problems.

Exposure to mold can cause health issues including headaches, coughing, itchy/watery eyes, wheezing and difficulty breathing, skin irritation, and sinus congestion. You are more susceptible to these health issues if you currently have a respiratory condition or a compromised immune system. Mold cleanup starts with controlling the moisture problem, and identifying and correcting the source of the water/dampness. Call us here at SERVPRO of Norfolk and we will be happy to answer any questions and assist you in remediating your mold issues.

Reach us at 757-625-1245

The Water You Don't See Hiding

9/18/2017 (Permalink)

Water Damage The Water You Don't See Hiding Are You Prepared for Water Backup?

With any leak or spill, it’s the water you don't see that can cause the most damage. When you experience a water damage, make the right choice. A mop and common household cleaning products may not be enough for the unseen water intrusions. While the surface may seem dry, the water you don’t see can contain bacteria, cause mold or rot, and cause other unseen damage.

The insurance industry estimates that approximately 90 percent of household damages come from water-related occurrences. The most commonly reported cause is leaky or broken pipes and plumbing fixtures. Home appliances are considered a leading cause of preventable water damage. By implementing a simple inspection and maintenance program, homeowners can reduce their risk significantly:

  • Dishwasher - Periodically check around the base of the dishwasher, as well as the water supply line under the sink.
  • Refrigerator - For refrigerators with ice makers, periodically check the hose connection attached to the water supply.
  • Washing Machine - Hoses should be inspected regularly for wetness around hose ends, as well as for signs of bulging, cracking or fraying. Hoses should be replaced every three to five years.
  • Water Heater - While the service life of the standard water heater is 10 to 15 years, water heaters should be inspected routinely for signs of leaks or tank rust. Water heaters should be located next to a floor drain or placed inside a drain pan piped to the floor drain.

So before risking the value of your home or further damage by attempting to clean and dry it yourself, call SERVPRO of Norfolk to inspect your home at 757-625-1245.

National Preparedness Month is September

9/18/2017 (Permalink)

Storm Damage National Preparedness Month is September Are You Prepared

September is National Preparedness Month and we encourage you to take action to prep for any emergencies that could arise in your home or workplace. Make an emergency communication plan for both your home and workplace in the event of floods, wildfires, earthquakes, hurricanes, tornadoes, and winter storms. Educate yourself and your community with the dangers of these disasters and how to best cope with them.

This month is known for a lot of Hurricane activity and we want to make sure you are prepared in the event a storm does hit our area. 

Make sure you are prepared with a disaster supply kit. During an emergency, it is important that you have cell phone backup power, batteries, flashlights, bottled water, non-perishable food, a first aid kit, battery-powered radio, and portable generator Conduct practice drills with your family and co-workers for each scenario. Be sure that your home and belongings are properly insured. Talk to your neighbors and share your tips on preparedness. You never know when disaster will strike so it is important to take the proper precautions to ensure peace of mind. For more safety tips, along with a complete list of important emergency items visit

Hurricane Preparedness 2017 Hampton Roads

9/18/2017 (Permalink)

Storm Damage Hurricane Preparedness 2017 Hampton Roads Be Prepared

Hurricane season is upon us and here at SERVPRO of Norfolk we urge our community to be prepared for any emergencies that might arise. With recent events in Houston TX and surrounding areas we urge you to always be prepared.  It is extremely important to have an evacuation plan and know your local evacuation route for both your home and your workplace. Make sure you and your family have a disaster kit equipped with the proper supplies, including batteries, a flashlight, first aid supplies, cash, and copies of your identification/documentation. Be prepared for the event that you lose water and power and be aware that you may not be able to evacuate due to flooded or blocked roads. Always have a list of your emergency contacts readily available.

Hurricanes are classified into 5 categories, with a category 5 hurricane having the potential to do the most damage. Category 5 hurricanes have been known to produce winds over 150 miles per hour, so make sure to take the necessary precautions to protect your family, home, and workplace. Secure your outdoor tools and furniture and board up all windows with plywood. Turn off utilities and propane tanks if instructed to do so by the authorities. You can get a complete recommended list of hurricane preparedness tips on FEMA’s website at

No Disaster is too big for SERVPRO

9/18/2017 (Permalink)

Storm Damage No Disaster is too big for SERVPRO We are prepared and ready to help you

As some of you know, SERVPRO of Norfolk has traveled all over the United States to help out when disaster strikes. We went up to New York when Hurricane Sandy hit and we stayed as long as we could to help out and get everything back to normal. This year, we were in West Virginia helping out with the massive flooding that they experienced in late June of this year. We spent over two weeks there helping the local residents deal with the devastation.  It is very important to us that we go where help is needed the most.

We are currently in Houston TX, helping the folks there. 

The recent flooding in New Orleans is obviously a great tragedy and our thoughts and prayers go out to all those affected. We have been on stand-by ever since the flooding started in case they need our help. With our extensive experience in dealing with these large scale disasters, there is no one better to be called in when catastrophe strikes. Whether it’s hundreds of miles away or right here in our own backyard, SERVPRO of Norfolk is ready for action. There is no disaster too big!

Hurricanes In Hampton Roads

6/9/2017 (Permalink)

Storm Damage Hurricanes In Hampton Roads Are you prepared!!

Just about everyone living in the Hampton Roads area has had to deal with the effects of a hurricane at one point or another. In just the past 15 years, Hampton Roads has been hit by Hurricane Floyd in 1999, Hurricane Isabel in 2003, and Hurricane Irene in 2011. Anyone who was in the area for these storms knows the destruction that comes in the wake of these storms.  Even though there is nothing we can do to prevent storms of this magnitude, there are a lot of things that we can do to better prepare ourselves to deal with them. The first step is to be knowledgeable.

We have been very lucky in years past to have not had any major storms. By all accounts, we were in for a very busy hurricane season. While we are just now entering the peak of the season, we have not seen anything major hit land. Although we have been free and clear, it doesn’t mean we are out of the woods yet. Just last year Hurricane Sandy hit in October. Looking back at 2001, Hurricane Chantal kicked off the hurricane season in September and was followed up by 15 named storms, including nine hurricanes.

So what does this mean for Hampton Roads? It means we are not quite out of the woods yet but we are in the home stretch. Don’t let this period of inactivity lull you to sleep. It is more important than ever to have a plan and to be prepared. You can go to for more information on making an emergency plan.

Roanoke Valley Floods

6/9/2017 (Permalink)

Storm Damage Roanoke Valley Floods Removing some of the wall after the water damage

A couple years ago, Roanoke Valley got hit very hard with storms. The rain from the storms turned out to be too much for the rivers and lakes in the area and flooded them. As a result, most people in the area found themselves underwater.

This is where SERVPRO of Norfolk comes in. We sent our storm team up to Roanoke for the week to help out. In the picture you can start to see the extent of the water damage. The water made its way almost halfway up the walls. Our techs were able to do a great deal towards getting Roanoke back to normal.

If the first storm wasn't bad enough, halfway through the restoration process, Roanoke got hit once again with a series of storms. Fortunately, it wasn't quite as bad and the SERVPRO of Norfolk team was able to act fast to mitigate any damage.

Keeping Up with Your Commercial Maintenance Needs

6/9/2017 (Permalink)

Commercial Keeping Up with Your Commercial Maintenance Needs A/C condensation line with algae buildup.

It’s very important to keep up with your commercial maintenance needs because this can prevent damages to your property. Things like checking your hot water heater to see when the last time it was replaced or checking the condensation lines coming from your air conditioning unit are quick and easy preventative measures. These are just some of the things you can check to prevent damages to your home.

Most water damages come from a preventable source such as your hot water heater or air conditioning condensation line. With hot water heaters you should replace them every 8–12 years. Replacement will vary with the severity of your local weather, the design of the unit, quality of installation, and the maintenance your unit has received. With an air conditioner condensation line we would recommend cleaning it once a year to maintain a blockage free line.

There are plenty of websites that explain how to do these things yourself but we would recommend that if you are not a professional, you should hire a professional to perform maintenance on your home. Performing these two quick and easy checks can go a long way in preventing any potential issues. 

REMEMBER to call SERVPRO of Norfolk at 757-625-1245 when you need help.

Power Outage Affects Hampton Roads

6/9/2017 (Permalink)

Commercial Power Outage Affects Hampton Roads Is your commercial property prepared.

Due to the humid weather lately, Hampton roads has experienced many severe thunderstorms. This has, in turn, caused both residential homes as well as commercial business to experience outages.

Thousands were without power in Virginia Beach on the night of July 15, 2015 after a severe thunderstorm warning was issued for some areas on the Southside. According to Dominion Virginia Power, more than 2,000 customers in Virginia Beach experienced a power outage. Just after midnight, that number had been reduced to about 1,500 customers and the estimated restoration time was 3 a.m.

 Here are some tips that will prove to be helpful if a power outage looks likely.

To prepare for a power outage you should do the following:

•To begin preparing, you should build an emergency kit and make a family communications plan.

•Follow energy conservation measures to keep the use of electricity as low as possible, which can help power companies avoid imposing rolling power outages.

•Fill plastic containers with water and place them in the refrigerator and freezer if there's room. Leave about an inch of space inside each one, because water expands as it freezes. This chilled or frozen water will help keep food cold during a temporary power outage, by displacing air that can warm up quickly with water or ice that keeps cold for several hours without additional refrigeration.

•Be aware that most medication that requires refrigeration can be kept in a closed refrigerator for several hours without a problem. If unsure, check with your physician or pharmacist.

•Keep your car tank at least half full because gas stations rely on electricity to power their pumps.

•Know where the manual release lever of your electric garage door opener is located and how to operate it. Garage doors can be heavy, so know that you may need help to lift it.

•Keep a key to your house with you if you regularly use the garage as the primary means of entering your home, in case the garage door will not open.

Always remember SERVPRO of Norfolk is here to help by calling 757-625-1245.