Recent Posts

Freezing Temperatures Throughout Hampton Roads 2018

6/14/2018 (Permalink)

Temperatures have been below freezing the past few days and all throughout Hampton Roads, there has been a common issue that a lot of people are dealing with, frozen and burst pipes. Hampton Roads has been hit by sudden and drastic temperature drops the past two years. This has lead to all sorts of damage, the most common of which is frozen and burst pipes. Hampton Roads is more vulnerable to these types of damages than many norther cities. This is because most of the buildings in Hampton Roads were not designed with these types of temperatures in mind.


If you remember to do the following things, you will maximize your chances of getting through the cold snap without having any major issues or damage.

  • Make Sure Systems Work
  • Insulate Pipes
  • Insulate Everything Else
  • Run Faucets
  • Keep Garage Door Closed
  • Remove, Drain, and Store Hoses
  • Open Cabinets
  • Keep House Temperature Consistent
  • Set Temperature When Out of Town

If you do have any issues or questions, please feel free to call us. One of our many trained professionals would be happy to assist you.

Call SERVPRO of Norfolk West today at 757-625-1245.

Hurricane 2018 Prep

6/14/2018 (Permalink)

Just about everyone living in the Hampton Roads area has had to deal with the effects of a hurricane at one point or another. In just the past 15 years, Hampton Roads has been hit by Hurricane Floyd in 1999, Hurricane Isabel in 2003, and Hurricane Irene in 2011. Anyone who was in the area for these storms knows the destruction that comes in the wake of these storms.  Even though there is nothing we can do to prevent storms of this magnitude, there are a lot of things that we can do to better prepare ourselves to deal with them. The first step is to be knowledgeable.

We have been very lucky in years past to have not had any major storms. By all accounts, we were in for a very busy hurricane season. While we are just now entering the peak of the season, we have not seen anything major hit land. Although we have been free and clear, it doesn’t mean we are out of the woods yet. Just last year Hurricane Sandy hit in October. Looking back at 2001, Hurricane Chantal kicked off the hurricane season in September and was followed up by 15 named storms, including nine hurricanes.

So what does this mean for Hampton Roads? It means we are not quite out of the woods yet but we are in the home stretch. Don’t let this period of inactivity lull you to sleep. It is more important than ever to have a plan and to be prepared. You can go to www.ready.gov for more information on making an emergency plan.

Call SERVPRO of Norfolk West today at 757-625-1245 and we can help you prepare for the storm. 

Winter Storm 2018

6/14/2018 (Permalink)

Temperatures dropped and snow fell in Hampton Roads in January 2018, and with that there was a common issue that a lot of people were dealing with, frozen and burst pipes. Hampton Roads has been hit by sudden and drastic temperature drops the past two years. This has lead to all sorts of damage, the most common of which is frozen and burst pipes. Hampton Roads is more vulnerable to these types of damages than many norther cities. This is because most of the buildings in Hampton Roads were not designed with these types of temperatures in mind.


If you remember to do the following things, you will maximize your chances of getting through the cold snap without having any major issues or damage.

  • Make Sure Systems Work
  • Insulate Pipes
  • Insulate Everything Else
  • Run Faucets
  • Keep Garage Door Closed
  • Remove, Drain, and Store Hoses
  • Open Cabinets
  • Keep House Temperature Consistent
  • Set Temperature When Out of Town

Remember, it is not spring yet and there is still the possibility of freezing temperatures, snow or other winter weather.

If you do have any issues or questions, please feel free to call us here at SERVPRO of Norfolk West. You can reach us by calling 757-625-1245 and one of our many trained professionals would be happy to assist you.

Roanoke Valley Floods

6/14/2018 (Permalink)

A few years ago, Roanoke Valley got hit very hard with storms. The rain from the storms turned out to be too much for the rivers and lakes in the area and flooded them. As a result, most people in the area found themselves underwater.

This is where SERVPRO of Norfolk West comes in. We sent our storm team up to Roanoke for the week to help out. In the picture you can start to see the extent of the water damage. The water made its way almost halfway up the walls. Our techs were able to do a great deal towards getting Roanoke back to normal.

If the first storm wasn't bad enough, halfway through the restoration process, Roanoke got hit once again with a series of storms. Fortunately, it wasn't quite as bad and the SERVPRO of Norfolk West team was able to act fast to mitigate any damage. Call today at 757-625-1245.

Restoring Your Norfolk Commercial Property after a water damage 2018

6/13/2018 (Permalink)

Flooding and water damage events at Norfolk commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while SERVPRO of Norfolk West restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Norfolk West

SERVPRO of Norfolk West specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Answer the Phone Ready and are ready to Help!


Call Today - 757-625-1245

Certifications

  • SSI - Substrate Subfloor Introduction
  • AMRT - Applied Microbial Remediation Technician
  • SCI/SPI/SEN - Carpet Inspector
  • WRT - Water Damage Restoration Technician
  • OCT - Odor Control Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • MSI - Marble and Stone Inspector
  • CMT - Commercial Carpet Maintenance Technician
  • HST - Health and safety Technician
  • LCT - Leather Cleaning Technician
  • CRT - Color Repair Technician
  • RCT - Rug Cleaning Technician
  • ECTP - Employee Certification Training Program
  • UFT - Upholstery & Fabric Cleaning Technician
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • FCT - Floor Care (Hard Surfaces) Technician
  • CCT - Carpet Cleaning Technician
  • RRT - Carpet Repair & Reinstallation Technician

Affiliations

  • Better Business Bureau
  • American Fire Sprinkler Association
  • Associated General Contractors of America
  • Hampton Roads Association for Commercial Real Estate
  • Hampton Roads Claims Association
  • Honorable Order of the Blue Goose International
  • National Association of Insurance and Financial Advisers
  • Tidewater Builders Association (TBA)

Commercial Water Damage Norfolk 2018

6/13/2018 (Permalink)

SERVPRO of Norfolk West Strives to Restore Your Commercial Water Damaged Property

It's the worst nightmare for any commercial property owner. You have tenants approved; they move in, and for whatever reason, they go out of their way to damage your walls, carpet, flooring, fixtures and appliances. Somehow they even managed to destroy the crown molding and baseboards. They've caused water damage to areas that don't even have any plumbing. Light fixtures, switches, faucets, tubs, and all of the furniture that was on the property, including some of theirs that they left behind during their hasty escape are all damaged.

What would you say if I told you that you have access to professionally trained commercial water damage technicians in SERVPRO of Norfolk West that are ready to assist you during every step of this sort of restoration and more? Our expertly trained staff will even help you with all of the paperwork that is required to submit to your insurance company. To help in reducing the costs associated with the repairs, we have technicians specifically designed to handle every aspect of the restoration so that typically we can accomplish the entire commercial water damage and rebuild needed.
 
SERVPRO of Norfolk West technicians are available whenever you need us. We have twenty-four-hour emergency service and rapid response teams to get to your commercial property fast and perform the repairs that you need. We'll perform a full inspection and assessment and go over everything with you that is required to return your commercial property to its pre-damage condition. 
 
We can handle moving all of your furniture and valuables to a safe location on-site or even off-site while repairs are performed to the rest of the property. At SERVPRO of Norfolk West we take great care to restore as many of your items as possible and treat your valuables as though they were our own, working hard to make this incident as inconvenient as possible.

Document Restoration 

In the aftermath of disaster, some of your most valued contents—documents, photographs, and books—could be lost forever. As a leader in the restoration industry, SERVPRO knows that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.

Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

 
SERVPRO of Norfolk West is here to help, from water removal to full restoration of your property, leave your commercial water damage restoration needs to our expertly trained staff. We'll have your property back to working order and ready for your next tenant as soon as possible with as little impact on your normal daily operations as we can. 
 
The professional services at SERVPRO of Norfolk West are only a phone call away and available to you 24/7, make the call, you won't be disappointed. 757-625-1245

Commercial Fire Damage Restoration in Norfolk 2018

6/13/2018 (Permalink)

Fire damage can be very devastating for a business or commercial property no matter the time. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If you have a fire emergency, call SERVPRO of Norfolk West.

Commercial Restoration Presents Unique Challenges

SERVPRO of Norfolk West have the training, experience, and equipment to manage your commercial fire damage emergency. They will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready. Learn more about SERVPRO of Norfolk West Professional training and certifications.

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

If you need help with fire damage cleanup and restoration, call SERVPRO of Norfolk West at 757-625-1245.

Commercial Mold in Hampton Roads 2018

6/13/2018 (Permalink)

Mold is often the unseen enemy within our homes or businesses. It sneaks to find an ideal nook that it calls home, and from there it can gradually grow and expand its reach. And because it comes up on us unidentified, if left unchecked, 

The textbook Mold building

Mold is very particular about where it resides. You won’t find it on a windowsill that’s bright with sunlight. Nor will you see it on floors and tiles that you walk on daily and vacuum and mop daily. However, even if most of the area is airy, filled with natural and artificial light, and cleaned often, there are sources inside your area that can allow Mold to flourish:

Indoor Humidity Levels

Climates that are extremely humid can lead to indoor humidity levels rising. On the other extreme, homeowners living with low indoor humidity levels tend to power up their humidifiers to seek relief. Other sources of indoor humidity include:

Mold needs indoor humidity levels to be slightly higher than 55% to take root. So whether you use a humidifier or a de-humidifier, make sure the humidity levels inside your home never surpass the 55% level.

Condensation Causes Mold

Cold surfaces can create condensation in your home. Condensation collects on cold metal pipes as well as on cold concrete floors, even if there is carpet over the top, and on walls. Places like these where condensation occurs are prime spots for mold growth.

Indoor leaks

Leaking roofs, pipes and appliances (washing machines, dish washers, water heaters) are another source of house Mold. Hidden pipes (behind walls and floors) can sometimes host Mold for many years, allowing it to spread throughout the home, before the telltale signs (discoloration, damp patches, and odor) of Mold begin to appear.

The Mold Theme  

By now, readers may have grasped on to the fact that the common sources of Mold explored above have a common theme. Can you guess what that is? If you guessed Dampness, then you are right.  Anywhere there’s unchecked dampness within the house, Mold finds a home. And the best way to protect yourself is to continually inspect and observe every part of the home, especially rarely used or lightly trafficked areas.

If you have questions or are concerned about potential mold in your home of office, please contact SERVPRO of Norfolk West at 757-625-1245.

Power Outages Affect Hampton Roads

6/13/2018 (Permalink)

Due to the humid weather lately, Hampton roads has experienced many severe thunderstorms. This has, in turn, caused both residential homes as well as commercial business to experience outages.

Thousands were without power in Norfolk on the night of June 12th, 2018 after a severe thunderstorm warning was issued for some areas on the Southside. According to Dominion Virginia Power, more than 2,500 customers in Norfolk experienced a power outage. Just after midnight, that number had been reduced to about 1,500 customers and the estimated restoration time was 3 a.m.

 Here are some tips that will prove to be helpful if a power outage looks likely.

To prepare for a power outage you should do the following:

•To begin preparing, you should build an emergency kit and make a family communications plan.

•Follow energy conservation measures to keep the use of electricity as low as possible, which can help power companies avoid imposing rolling power outages.

•Fill plastic containers with water and place them in the refrigerator and freezer if there's room. Leave about an inch of space inside each one, because water expands as it freezes. This chilled or frozen water will help keep food cold during a temporary power outage, by displacing air that can warm up quickly with water or ice that keeps cold for several hours without additional refrigeration.

•Be aware that most medication that requires refrigeration can be kept in a closed refrigerator for several hours without a problem. If unsure, check with your physician or pharmacist.

•Keep your car tank at least half full because gas stations rely on electricity to power their pumps.

•Know where the manual release lever of your electric garage door opener is located and how to operate it. Garage doors can be heavy, so know that you may need help to lift it.

•Keep a key to your house with you if you regularly use the garage as the primary means of entering your home, in case the garage door will not open.

Always remember SERVPRO of Norfolk West is here to help by calling 757-625-1245.

Keeping Up with Your Commercial Maintenance Needs 2018

6/13/2018 (Permalink)

It’s very important to keep up with your commercial maintenance needs because this can prevent damages to your property. Things like checking your hot water heater to see when the last time it was replaced or checking the condensation lines coming from your air conditioning unit are quick and easy preventative measures. These are just some of the things you can check to prevent damages to your home.

Most water damages come from a preventable source such as your hot water heater or air conditioning condensation line. With hot water heaters you should replace them every 8–12 years. Replacement will vary with the severity of your local weather, the design of the unit, quality of installation, and the maintenance your unit has received. With an air conditioner condensation line we would recommend cleaning it once a year to maintain a blockage free line.

There are plenty of websites that explain how to do these things yourself but we would recommend that if you are not a professional, you should hire a professional to perform maintenance on your home. Performing these two quick and easy checks can go a long way in preventing any potential issues. 

REMEMBER to call SERVPRO of Norfolk West at 757-625-1245 when you need help.